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Claims Submission Procedures
| Submitting a Claim |
- Complete the repair, explain the nature of the problem and how it was solved and have the customer sign the work order
- Include parts invoices showing dealer cost for any parts over $50.00
- Mail the work order and parts invoices to IWS within 30 days of the repair.
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| Mandatory Information for Claims Processing |
- Customer name & address
- Date serviced
- Identify nature of problem
- Part invoice for all parts over $50.00
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- Product - brand, model and serial number
- Itemize parts & labour required
- Identify total charges
- Customer signature
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| Special Note |
- Claims will not be processed without the required information.
- If questioning coverage, fax an estimate before completion of the repair for pre-authorization.
- Integrated Warranty Systems Inc. reserves the right to investigate all claims submitted. If a servicing dealer is found to be misrepresenting work performed, IWS reserves the right to pursue full legal recourse.
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